Help Center

FAQ

Returns / Refunds / Exchanges

What is your policy on returns, refunds and exchanges?

Ordering & Payment

What payment methods do you accept?

Is your website secure?

How can I track my order?

Do you offer in-store pickup?

Cancellations

What if I need to cancel / change my order?

Shipping & Delivery

What is your shipping policy?

What are your shipping costs and delivery times?

When can I expect my order?

What should I do if I never received my order?

What happens if my order is returned due to wrong / invalid address?

Do you offer international shipping?

Incorrect / Defective Product

What if I receive an incorrect or defective product?

Sizing & Product Information

Do your t-shirts fit true to size?

Where can I find a size guide?

How should I care for / wash my items?

What are some of the benefits of wearing 100% cotton t-shirts?

Customer Service

Do I need an account to place an order?

How do I create or manage my account?

What are your customer service hours?

How can I contact customer service?